Got questions? We're here to answer them
Does UGG Heaven offer international shipping options?
Yes, we ship our products worldwide. Please note that international shipping charges may apply depending on the country of delivery.
What is UGG Heaven's return and exchange policy?
We offer a flexible return and exchange policy. If you're not completely satisfied with your purchase, you can return it within 15 days of receipt for a refund or exchange.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your package on our website.
What payment methods are accepted on UGG Heaven?
We accept credit card payments (Visa, MasterCard, American Express) as well as Applepay.
What is the delivery time for my orders?
This depends on your location. Orders processed here take 3 to 5 working days. Overseas deliveries may take 8 to 12 days. Delivery details will be provided in your confirmation email.
About UGG Heaven
our shoes are authentic UGG products